Shipping & Handling

SHIPPING & HANDLING

EM Pretty will occasionally offer free shipping as a promotional incentive.  This is not our standard policy.  In order to stay up-to-date on our latest shipping promotional offers, please sign up on the EM Pretty email list.  We will keep you up-to-date on all domestic and international offers.

SHIPPING & HANDLING CHARGES

$8.95 flat fee for domestic shipments, up to 8 oz., for shipments made to the states within the United States of America.  Orders which are more than 8 oz., will be charged additional shipping according to rates charged by USPS.  Express shipping orders will incur additional shipping charges.

$14.95 flat fee for all international countries, up to 8 oz.  We ship worldwide.  Orders which are more than 8oz. will be charged additional shipping according to rates charged by USPS.  Express shipping orders will incur additional shipping charges.

Tracking information will be sent to customers once orders have shipped.

The processing time for orders is typically 3-5 business days.  Unforeseen issues such as weather delays may affect processing times.  After processing, delivery time within the United States of America is 3-6 business days, and please keep in mind that holidays and severe weather incidents could impact this timeframe as well.  We appreciate your understanding and patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers, ground transportation strikes or delays, nor any extra fees, customs, or back end charges once the EM Pretty package has exited the United States of America.

Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received back to our shipping location.

PAYMENT INFORMATION

We accept MasterCard, Visa and American Express.  We do not accept returns, exchanges or refunds.  All sales are final.

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